Customer Relationships
CHQ puts the power of your customer data into your control, allowing you to market to your customers effectively, build stronger relationships with them and increase sales.
Every business has a customer base; this may be a simple mailing list or a complex database, but knowing who they are and communicating with them at the right time and with a relevant message is often a major challenge.
CHQ has developed the perfect online solution.
CHQ's core purpose is to manage people data to improve an organisation's efficiency - whether that be a business, a school or a sports club. And thanks to CHQ's Management and Communication software, businesses are now able to make their marketing more effective too.
CHQ provides a complete Customer Relationship Management package:
- If you have a website already, we will provide you with the links you need to register your customers into your Customer Club
- If you don't currently have a customer-facing website, CHQ will provide you with a one page version which includes the links for customers to sign-up to join your Club
- Increased sales through promotional offers delivered direct to the customer
- Improved and effective communication via email and text
- Complete control over who is contacted, when and how often. You will be able to set up different groups so you will only communicate offers and promotions to those that would be interested or have already declared an interest in certain areas
- Online storage for documents, leaflets, product materials and marketing collateral
- Opportunity to reduce costs by moving away from paper-based marketing initiatives towards effective digital marketing tools such as email and SMS
- Saving on the administration time taken to run marketing campaigns